Privacy policy
Privacy Policy – Decorate with Emily
Last updated: 1 August 2026
At Decorate with Emily, we are committed to protecting your privacy and handling your personal information responsibly.
Who we are
Decorate with Emily provides professional painting, decorating and colour consultation services across Surrey and South West London.
If you have any questions about this Privacy Policy, you can contact us at:
Email: hello@decoratewithemily.co.uk
What information we collect
When you contact us through our website, we may collect:
- Your name
- Email address
- Telephone number
- Postcode
- Information about your decorating project
- Any information you choose to provide
Our website may also automatically collect anonymous information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
This information helps us improve our website and services.
How we use your information
We use your information to:
- Respond to your enquiry
- Arrange quotations or home visits
- Provide decorating or colour consultation services
- Communicate about your project
- Improve our website and customer experience
- Meet our legal obligations
We never sell your personal information.
Legal basis
We process your information because:
- You have requested information or a quotation.
- It is necessary to provide our services.
- We have a legitimate business interest in responding to enquiries and improving our services.
Sharing your information
We only share your information where necessary.
This may include:
- Trusted members of our decorating team involved in your project
- Professional advisers (such as accountants)
- Website and email providers
We never sell your personal data to third parties.
How long we keep your information
We only keep your information for as long as necessary to provide our services and comply with legal obligations.
Your rights
You have the right to:
- Request access to your information
- Correct inaccurate information
- Ask us to delete your information
- Restrict how we use your information
- Object to certain processing
- Request a copy of your information
To exercise these rights, email:
Cookies
Our website uses cookies to improve your experience and understand how visitors use our website.
You can manage your cookie preferences through your browser settings.
Changes
We may update this Privacy Policy from time to time.